National Helpline
If you have a gambling problem or know someone who's struggling, call the free and confidential helpline. They're available 24/7 and can provide advice and support.
Our commitment:
tk9990 committed to creating a safe and healthy gaming environment. We provide you with tools and support so that betting remains fun entertainment, not a problem.
Online betting can be enjoyable entertainment, but it's important to do it responsibly. tk9990 We understand that for some people, gambling can become a problem. On this page, we'll educate you about responsible gaming and guide you to get the help you need.
We believe awareness and prevention are the best protections. If you or someone you know is struggling with a gambling problem, please seek help. You are not alone and help is available.
Our Responsible Gaming Tools
tk9990 We offer various tools to help you stay in control of your betting.
How to Use the Tools
Setting limits
- Your tk9990 Log in to account
- Go to "My Account" and open the "Responsible Gaming" section
- Select your preferred limit type (deposit, betting, session, etc.)
- Set amount and time limits
- Confirm and save
Once a limit is set, it takes effect immediately. If you want to increase a limit, a 24-48 hour cooling-off period is required.
Time-out or self-exclusion
If you feel you need a break:
- Time-out: Temporary break for 24 hours to 30 days
- Self-exclusion: Close account for 6 months, 1 year, or permanently
During this period you will not be able to log in, deposit, or place bets. Contact our customer support to set up self-exclusion.
Remember:
Responsible gaming tools are for your own protection. Using them is not a sign of weakness, but proof of wisdom. Know your limits and stick to them.
Tips
- Set limits from the start
- Don't try to win back lost money
- Take regular breaks
- Maintain other hobbies and activities
- Don't bet while under the influence of alcohol
Problem signs — when to seek help
It's important to recognize a gambling problem before it happens. Watch out for these warning signs:
Warning signs
- Spending more money than you can afford
- Betting more to chase losses
- Lying about or hiding your betting
- Withdrawing from friends and family
- Borrowing money to bet
- Feeling restless or anxious when not betting
- Unable to stop betting
- Neglecting work or studies
- Financial problems or mounting debt
- Impact on mental health (depression, anxiety)
- Struggling to pay bills
- Lost interest in hobbies and activities
If you recognize any of these signs in yourself, seek help immediately.
Help and support services
You are not alone. Many organizations in Bangladesh and internationally help with gambling problems:
Professional Counseling
Licensed therapists and counselors specialize in treating gambling addiction. They'll help you understand the root cause of the problem and find a path to recovery.
Support groups
Join Gamblers Anonymous (GA) and other support groups. Talking to people experiencing the same problems can be extremely helpful.
Online Resources
Many organizations provide free online resources, self-assessment tools, and educational materials. These can help you understand your situation.
Family Support
Gambling doesn't just affect the player, it affects the family too. Many organizations provide special support and counseling for family members.
Tk9990 Support Team
Our customer support team is always ready to help you. If you need help setting up responsible gaming tools, requesting self-exclusion, or have any questions, contact us.
Underage Protection
tk9990 strictly does not allow anyone under 18 to bet. We are proactive in preventing underage gambling:
Our Measures
- Age verification during registration
- Additional ID verification for suspicious accounts
- Providing information on parental control software
- Awareness of the dangers of gambling for minors
Our appeal to parents and guardians: keep your devices and payment methods secure. Use parental control software and talk to your children about responsible gaming.
Zero tolerance:
If we discover that a minor is betting on our platform, we will immediately close the account, forfeit all winnings, and notify the relevant authorities.
Tips for Responsible Betting
Following these simple rules will keep your betting experience fun and safe.
Budget
- Only bet money you can afford to lose
- Treat betting as entertainment expense, not a source of income
- Set a budget in advance and stick to it
- Never borrow money or use credit cards for betting
Control your time
- Set a limit on how long you'll play each day
- Take regular breaks and do other things
- Don't bet when tired or emotional
- Don't make betting your only hobby
Keep perspective
- Betting is entertainment, not a livelihood
- The house always has the advantage — you'll lose in the long run
- View wins as luck, not skill
- Don't try to "win back" lost money
Need help
- If you're concerned, seek help
- Talk to family and friends about your betting
- Use our responsible gaming tools
- Seek professional counseling when needed
Responsible together:
tk9990 committed to promoting responsible gaming. We believe betting should be fun, safe, and controlled. Know your limits, use our tools, and seek help when needed. Your wellbeing is our top priority.